Refund policy

"At Velzio Store, we offer a 7-day return policy. If you are not satisfied with your purchase, you can request a return within 7 days of receiving your item. To be eligible, the item must be in its original packaging and unused condition.

To start a return, contact us at velzio.store000@gmail.com. Please note that customers are responsible for return shipping costs unless the item is defective